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What do we really know about EAPs?

Fred LuthansFred Lutlians is the George Holmes Distinguished Professor of Management at the Uiiiversity of Nebraska at Lincoln. He has published a number of major books, including Organizational Behavior Modification, which won the American Society of Personnel Administration award for outstanding contribution tu human resources management, and his book Real Managers, resulting from a four year research study that observed managers in tiieir natural settings. He iius just completed a text on International Management that will be published hi McGraubHili in 1991. The consulting edilor for the McGrawHill Management Scries, Professor Luthans also serves on a number of editorial boards and is currently the Editor of Organizational Dynamics and Co-editor of International Human Resources Management Review. He has been very active in the Academy of Management over the years and was elected a Fellow in 1987. He is a former President of the Midzuest Rqion and was President of the National Academy of Management in 1981. He currently serves on the Board of Directors of the Foundation of Aclministrative Research and was also elected as Fellow of the Decision Sciences Institute (DSI). He is an active consultant in both private- and public-sector organizations and conducts workshops on behavioral management, both in this county and abroad. His most recent active involvement has been in managerial leadership training for Wal-Mart Corporation and the National Rural Electric CooperativesRobert WalderseeRobert Waldersee is a Ph.D. candidate at the University of Nebraska, and has taught there for three years. Previously, he earned an M.A. in Clinical Psychology, specializing in Alcoholism Treatment, from the University of Nebraska–Lincoln. His primary research interests are the interaction of feedback types with personality types and leadership
Human Resource Managementjournal1989en
ABI

Abstract

Abstract The time has come to make a comprehensive, critical assessment of the increasingly popular EAPs. To date, with very few exceptions, only glowing reports in the literature are available. This EAP literature is reinterpreted and methodological flaws are identified in analyzing usage patterns, legal issues, success rates, and cost‐benefit calculations. The real and potential weaknesses and limitations need to be recognized in order to make EAPs more effective for the 1990s.

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