Article

Calculation of carrying capacity of telephone call centers

Mubarak AbdujapparovaDepartment of Telecommunication Networks and Switching Systems, Tashkent University of Information Technologies, Tashkent, UzbekistanNodira AzizovaDepartment of Telecommunication Networks and Switching Systems, Tashkent University of Information Technologies, Tashkent, Uzbekistan

2010en

ABI

Abstract

For planning and in the period of exploitation of center of maintenance of calls it is necessary to define the type of routing of calls and carrying capacity. Therefore actual there are tasks of development of model and methods of calculation of carrying capacity to date, which are considered in this article.

Topics

Advanced Signal Processing Techniques Advanced Data Processing Techniques Wireless Communication Networks Research

Identifiers

DOI: 10.1109/icaict.2010.5612017

Citations and references

Cited by 00 references

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