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Works cited by this work

88 works

Work: The effect of web communities on consumers' initial trust in B2C e‐commerce websites

  1. Reflections on the dimensions of trust and trustworthiness among online consumers

    David Gefen

    Article20022 citations
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  2. On‐screen characters: their design and influence on consumer trust

    Jiusen Luo, Peter McGoldrick, Susan Beatty +1

    Article20062 citations
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  3. Promoting systematic processing in low-motivation settings: Effect of incongruent information on processing and judgment.

    Durairaj Maheswaran, Shelly Chaiken

    Article19912 citations
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  4. Building online trust through privacy practices

    Thomas Lauer, Xiaodong Deng

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  5. The Impact Mechanism of Consumer-generated Comments of Shopping Sites on Consumer Trust

    Hui Chen

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  6. Effects of Perceived Interactivity, Perceived Web Assurance and Disposition to Trust on Initial Online Trust

    Guohua Wu, Xiaorui Hu, Yuhong Wu

    Article20102 citations
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  7. Message Properties, Mediating States, and Manipulation Checks: Claims, Evidence, and Data Analysis in Experimental Persuasive Message Effects Research

    Daniel J. O’Keefe

    Article20032 citations
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  8. Initial Trust Formation in New Organizational Relationships

    D. Harrison McKnight, L. L. Cummings, Norman L. Chervany

    Article19982 citations
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  9. The Commitment-Trust Theory of Relationship Marketing

    Robert M. Morgan, Shelby D. Hunt

    Article19942 citations
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  10. A dual‐sequence framework for B2C relationship formation: Moderating effects of employee communication style in online group chat

    Pratibha A. Dabholkar, Willemijn van Dolen, Ko de Ruyter

    Article20092 citations
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  11. Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions

    Ann E. Schlosser, Tiffany Barnett White, Susan M. Lloyd

    Article20062 citations
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  12. Cue Utilization in the Quality Perception Process

    Jerry C. Olson, Jacob Jacoby

    Article19722 citations
    ABI

  13. Explaining and predicting the impact of branding alliances and web site quality on initial consumer trust of E-commerce web sites

    Bryan Beckman, Aaron Read, Paul Benjamin Lowry +2

    Article20082 citations
    ABI

  14. Promoting systematic processing in low-motivation settings: Effect of incongruent information on processing and judgment.

    Durairaj Maheswaran, Shelly Chaiken

    Article19912 citations
    ABI

  15. Adoption of Social Media by Online Retailers

    Farhod Karimov, Malaika Brengman

    Article20112 citations
    ABI

  16. The Impact Mechanism of Consumer-generated Comments of Shopping Sites on Consumer Trust

    Hui Chen

    Article20112 citations
    ABI

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