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Exploring Smart Tourism: Lessons From Abroad and Opportunities for Uzbekistan

Nasiba MukhtorovaZohid AskarovWestminster International University in Tashkent,Angélo BattagliaWestminster International University in Tashkent, Dean of School of Business and Economics
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Abstract

Tourism is an essential sector for the growth and development of many countries worldwide. Astechnology has progressed, the notion of Smart tourism emerged, signifying the application of cutting-edgetechnologies to optimise destination management and augment the visitor experience. As a developingcountry, Uzbekistan offers enormous potential for the growth of Smart tourism. The purpose of this article isto examine the experiences that other countries’ Smart tourism projects have presented and to determineareas where Uzbekistan might use Smart tourism strategies. This paper investigates the concept of Smarttourism and its potential benefits for Uzbekistan’s tourism industry. It examines case studies from other countriesand identifies opportunities for Uzbekistan to implement Smart tourism practices. Overall, the researchhighlights the potential of Smart tourism to enhance the visitor experience and improve the tourism industryin Uzbekistan through the examination of global Smart tourism projects.

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