Analysis of Organizational Management Factors Affecting the Innovation Capability of Small and Medium-Sized Enterprises
Abstract
The purpose of this article is to evaluate how management characteristics affect small and medium-sized enterprises' (SMEs) capacity for innovation. A total of 315 SMEs in Uzbekistan were analyzed between 2022 and 2023. Leadership, information and knowledge management, customer relationship management, business-society relationship management, results, age, and size were among the internal aspects taken into account. Innovation capability was evaluated using sectoral innovation level. The correlations were analyzed using data envelopment analysis and multiple linear regression. The results showed that an organization's efficiency and capacity for innovations are positively impacted by information and knowledge, customer interactions, leadership, and society.