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Works cited by this work

71 works

Work: Customer Centricity Orientation in Artificial Intelligence of Things (AIoT)

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  3. Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects

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  5. Artificial intelligence (AI) applications for marketing: A literature-based study

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  6. Internet of things and supply chain management: a literature review

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  7. Exploring Koreans’ smartphone usage: An integrated model of the technology acceptance model and uses and gratifications theory

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  8. A higher-order model of consumer brand engagement and its impact on loyalty intentions

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  9. Influence of Online Information Quality and Website Design on User Shopping Loyalty in the Context of E-Commerce Shopping Malls in Korea

    Sungjoon Yoo, Dong-Joo Lee, Louis Atamja

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  10. Do We Trust in AI? Role of Anthropomorphism and Intelligence

    Indrit Troshani, Sally Rao Hill, Claire Sherman +1

    Article20202 citations
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  11. Anthropomorphism and customers’ willingness to use artificial intelligence service agents

    Yang Yang, Yue Liu, Xingyang Lv +2

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  12. Consequences of customer engagement and customer self-brand connection

    Miguel Ángel Moliner Tena, Diego Monferrer, Marta Estrada

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  13. Understanding the effects of gratifications on the continuance intention to use WeChat in China: A perspective on uses and gratifications

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    Article20172 citations
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  14. Artificial Intelligence of Things (AIoT) Enabled Virtual Shop Applications Using Self‐Powered Sensor Enhanced Soft Robotic Manipulator

    Zhongda Sun, Minglu Zhu, Zixuan Zhang +5

    Article20212 citations
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  15. The role of the human-robot interaction in consumers’ acceptance of humanoid retail service robots

    Christina Soyoung Song, Youn‐Kyung Kim

    Article20222 citations
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  16. Marketing robot services in hospitality and tourism: the role of anthropomorphism

    Jamie Murphy, Ulrike Gretzel, Juho Pesonen

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  17. User Acceptance Towards Non-Fungible Token (NFT) as the FinTech for Investment Management in the Metaverse

    Ree Chan Ho, Bee Lian Song

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