CONTEMPORARY ISSUES AND RISKS IN THE IMPLEMENTATION OF ARTIFICIAL INTELLIGENCE TOOLS AND AUTOMATION IN SMALL BUSINESS COMPANIES
Abstract
Today’s market is becoming tough for small businesses. Competition is growing, and digital technologies are evolving so fast that it is becoming difficult to keep up. Small companies, in particular, often struggle more than larger firms because they usually work with limited budgets, depend heavily on manual tasks, and do not always have standardized processes in place. Yet despite these challenges, automation and AI can become a real game-changer for them. By automating the most time-consuming and vulnerable parts of their work, small businesses can save resources, reduce errors, and operate more confidently. This article explores what kind of challenges small businesses are currently facing while automating their operations. It also identifies the main risks involved and suggests practical software tools that can help small companies choose solutions that truly meet their needs