AI in Quick Commerce
Abstract
This chapter explores how AI underpins the operational backbone of Quick commerce (Q-commerce), driving innovation and redefining convenience in modern digital retail. Q-commerce represents a transformative shift in the retail and e-commerce landscape, emphasizing ultra-fast delivery within minutes. Driven by rising consumer expectations for instant gratification and seamless service, Q-commerce has gained momentum in urban areas, especially for groceries, personal care, and medicines. Central to its success is the integration of Artificial Intelligence, which enables real-time demand forecasting, dynamic route optimization, micro-inventory management, and personalized customer interactions. AI technologies such as machine learning, predictive analytics, and computer vision empower Q-commerce platforms to operate with precision, speed, and scalability.