OPPORTUNITIES FOR IMPLEMENTING AI IN PUBLIC ADMINISTRATION AND LOCAL SELF-GOVERNMENT TO ACHIEVE THE PRINCIPLES OF SUSTAINABLE DEVELOPMENT
Abstract
Today, the public sector is facing dynamic technological changes, with AI being among the most innovative areas. The popularization of relevant IT solutions and their widespread use in business have led to growing interest in this technology within public administration and local self-government. This trend is evident in many countries, and the introduction of AI-based solutions in local self-government bodies may have a stronger effect on achieving development principles. The study was conducted using a mixed design: a systematic literature review (2018-2025) and an expert assessment with ranking (n=43, inclusion ≥3 peer-reviewed publications). Experts were asked to rank the proposed directions. The ranks were converted into normalized weights using the rank sum method, and the consistency of assessments was verified with Kendall’s coefficient of concordance (W=0.64-0.67; p<0.01). The most prioritized areas of AI application are the management of large data sets and resource allocation; the main barriers are high costs, a shortage of competences, and insufficient IT tools; the key threats are risks to personal data protection, violations of intellectual property rights, and cybersecurity issues. Practical recommendations are provided on the stages of implementation and risk minimization.