Article

Improving hospital outpatient services with ZOT and kano methods

Achmad Ramadani FalahIndustrial Engineering Study Program, Universitas Muhammadiyah Sidoarjo, Sidoarjo, IndonesiaWiwik SulistyowatiIndustrial Engineering Study Program, Universitas Muhammadiyah Sidoarjo, Sidoarjo, IndonesiaAtamukhamedova Guzal SabirjanovnaDepartment of Economics, Tashkent State Transport University, Tashkent, UzbekistanLila MuntadirDepartment of Dentistry, Universitas Muhammadiyah Sidoarjo, Sidoarjo, IndonesiaMakhmudov SamariddinDepartment of Economics, Alfraganus University, Tashkent, Uzbekistan

AIP conference proceedingsjournal2026

ABI

Abstract

No abstract available.

Topics

Strategic Planning and Analysis Healthcare Quality and Management Patient Satisfaction in Healthcare

Identifiers

DOI: 10.1063/5.0319375

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