FOREIGN EXPERIENCES IN EFFECTIVELY ORGANIZING INCLUSIVE SERVICES IN THE DEVELOPMENT OF HOTEL ACTIVITIES
Abstract
This study examines foreign experiences in effectively organizing inclusive services in the development of hotel activities and analyzes the main organizational, economic, and technological mechanisms that ensure accessibility and service quality in the hospitality industry. The research investigates international practices related to universal design, digital technologies, customer-oriented management, staff training, and government support systems in countries with developed tourism sectors. Particular attention is paid to the role of inclusive services in improving customer satisfaction, increasing hotel competitiveness, and supporting sustainable tourism development. The study also evaluates the current condition of inclusive hotel services in Uzbekistan and identifies opportunities for adapting advanced foreign experiences to local conditions. Based on the analysis, practical recommendations aimed at improving hotel infrastructure, strengthening digital accessibility, enhancing professional training, and implementing international service standards were developed. The findings confirm that effective inclusive service management contributes significantly to the modernization and sustainable development of the hospitality industry.