Artificial Intelligence in Recruitment
Abstract
The chapter shows artificial intelligence (AI) technologies have been adopted by organizations to improve their recruitment procedures of job applicants based on data from recent surveys conducted in both the United States and the United Kingdom. The majority of respondents believe AI will shape the future of recruitment: 61% in the U.S. and 58% in the UK believe applicants should use AI in ways that remain hidden to others, while 56% (U.S.) and 52% (UK) believe candidates will need AI assistance to complete application processes. Additionally, 55% of U.S. and 52% of UK respondents think non-users will face disadvantages. People from Millennial (78% U.S.; 79% UK) and Gen Z (71% U.S.; 62% UK) groups show the highest adoption rates of technology, while office workers in both countries report an 82% technology usage rate. The most commonly used tools by users include ChatGPT along with other large language models (73% U.S.; 86% UK) and CV generators (58% U.S.; 43% UK). People use AI to compensate their weaknesses (49% of users) and to increase their chances of success (48% of users)