PREZIDENT XALQ QABULXONALARI TIZIMINING DAVLAT BOSHQARUVI MODERNIZATSIYASI VA FUQAROLIK JAMIYATINI RIVOJLANTIRISHDAGI TARIXIY STRATEGIK AHAMIYATI

Rezyume Tezisda Prezident Xalq Qabulxonalari tizimining O‘zbekiston davlat boshqaruvi modernizatsiyasi va fuqarolik jamiyati rivojlanishidagi o‘rni tahlil qilingan. 2016-yildan keyingi islohotlar jarayonida ushbu institut davlat boshqaruvida fuqaro markazlilik, shaffoflik, hisobdorlik va raqamli boshqaruv tamoyillarining shakllanishiga xizmat qilgan. Xalq Qabulxonalari nafaqat murojaatlar bilan ishlovchi tizim, balki idoralararo hamkorlikni kuchaytiruvchi, siyosiy legitimlikni mustahkamlovchi va fuqarolik faolligini oshiruvchi strategik institutga aylangan. Summary The thesis analyzes the role of the President’s Public Reception Offices in the modernization of public administration and the development of civil society in Uzbekistan. Since 2016, this institution has contributed to the transition toward citizen-oriented governance, transparency, accountability, and digital management. The Public Reception Offices have evolved from a complaint-processing structure into a strategic institution that strengthens inter-agency cooperation, enhances political legitimacy, and increases civic engagement across the country.

Not yet translated