A Two-Stage NLP Approach for Bank Complaint Topic Classification and Urgency Detection
Manzura NarmatovaJizzakh State Pedagogical UniversityInamjan MadiyarovTashkent State University of EconomicsUmid AbidjanovCyber UniversityФарангиз ХамидоваSamarkand State Institute of Foreign LanguagesOlga KalininaNational University of Uzbekistan named after Mirzo UlugbekRoza SharifbayevaUrgench State University named after Abu Rayhan Biruni
2026
ABI
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