Article

Hotel AI service: Are employees still needed?

IpKin Anthony WongFaculty of Business Administration, University of Macau, Avenida da Universidade, Taipa, Macau, ChinaTingting ZhangSchool of Tourism Management, Sun Yat-Sen University, Tang Jia Wang, Xiangzhou, Zhuhai, ChinaZhiwei LinKey Laboratory of Sustainable Tourism Smart Assessment Technology, Ministry of Culture and Tourism of China, ChinaPeng QingSchool of Tourism Management, Sun Yat-Sen University, Tang Jia Wang, Xiangzhou, Zhuhai, China

2023en

ABI

Abstract

No abstract available.

Identifiers

DOI: 10.1016/j.jhtm.2023.05.005

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Cited by 20 references

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