AI and Machine Learning Applications in Tourism: An Empirical Model-Based Research
Mohammad Shoaib KhanShalkiAmity University Tashkent,Department of Management and Social Sciences,Tashkent,UzbekistanOmar AbdullahShilpiAmity University Tashkent,Department of Management and Social Sciences,Tashkent,UzbekistanAnant Kumar VermaJagran School of Hospitality & Tourism, Jagran Lakecity University,Bhopal,IndiaShikha Designation
2024en
ABI
Abstract
This research paper aims to mainly discuss the use of Artificial Intelligence (AI) and its derivatives Machine Learning (ML) in the tourism industry and business. In the identification of the effects of AI as well as ML, based on empirical data sourced from different databases, the use empirical models was done to determine customer/tourist satisfaction, efficiency of operations and revenue generation. SME findings show important advancements in these areas, which may indicate that the application of AI and ML is changing the tourism industry.
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Cited by 40 references