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The impact of supply chain performance on financial performance: Dimensions of the SCOR model

Abdallah AbusalmaCollege of Business Administration, Philadelphia University, JordanBadrea Al OrainiBusiness Administration Department. Collage of Business and Economics, Qassim University, Qassim, Saudi ArabiaKhaleel Ibrahim Al-DaoudDepartment of Accounting, Business school faculty, Al-Ahliyya Amman University, Amman, JordanMuhammad Turki AlshuridehDepartment of Marketing, School of Business, The University of Jordan, Amman 11942, Jordan
2024en
ABI

Abstract

This study aims at exploring the impact of the performance of supply chain dimensions (plan-based, source-based, make-based, delivery-based, and return-based performance) on the financial performance of industrial firms. Using a questionnaire, data were collected from a sample consisting of 250 supply chain and financial managers. Analysis data via IBM SPSS and AMOS, the results showed that hypothesized effects were supported except one hypothesis. That is, the results revealed that plan-based, source-based, make-based, and delivery-based performance have significant effects on firm’ financial performance. However, there was a significant negative effect of return-based performance on financial performance. The results concluded that firms should individually influence the supply chain dimensions to address the effects of their performance on financial performance.

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