Usage of ICT for hospitality industry of Uzbekistan: Analysis and suggestions

Even though information and communication technologies (ICTs) have transformed the travel, leisure, and hospitality sectors around the world, there have been no studies that show the impact of ICTs (such as Internet usage, secure Internet servers, mobile cellular subscriptions, high-technology export, communications as well as computer, and fixed broadband subscriptions) on the Uzbek hospitality industry. ICTs probably have a variety of non-linear effects on countries moving through different stages of tourism development. Using national data and an observational technique, this study tries to see if and how ICTs affect tourist development in Uzbekistan, specifically in the hospitality business. Results show that increased technology, secure Internet servers, and unique hospitality business platforms all favor traveler arrivals.

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