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Работы, на которые ссылается эта работа
Работ: 65
Работа: Has AI Revolutionised Customer Experience in the Tourism and Hospitality Industry? A Review of the Future Research Agenda
Smart tourism: foundations and developments
Ulrike Gretzel, Μαριάννα Σιγάλα, Zheng Xiang +1
Статья2015Цитирований: 18ABIAI-based chatbots in customer service and their effects on user compliance
Martin Adam, Michael Wessel, Alexander Benlian
Статья2020Цитирований: 5ABIArtificial intelligence (AI) applications for marketing: A literature-based study
Abid Haleem, Mohd Javaid, Mohammad Asim Qadri +2
Статья2022Цитирований: 5ABIThe Role of Smartphones in Mediating the Touristic Experience
Dan Wang, Sangwon Park, Daniel R. Fesenmaier
Статья2011Цитирований: 5ABIAttracting digital nomads: Smart destination strategies, innovation and competitiveness
Lingxu Zhou, Dimitrios Buhalis, Daisy X.F. Fan +2
Статья2024Цитирований: 3ABIMotivations for sharing tourism experiences through social media
Ana María Munar, Jens Kr. Steen Jacobsen
Статья2014Цитирований: 3ABIVoice assistants in hospitality: using artificial intelligence for customer service
Dimitrios Buhalis, Iuliia Moldavska
Статья2021Цитирований: 2ABIMarketing robot services in hospitality and tourism: the role of anthropomorphism
Jamie Murphy, Ulrike Gretzel, Juho Pesonen
Глава2021Цитирований: 2ABITechnological disruptions in services: lessons from tourism and hospitality
Dimitrios Buhalis, Tracy Harwood, Vanja Bogicevic +3
Статья2019Цитирований: 2ABI