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Job Burnout

Christina MaslachPsychology Department, Acadia University Wolfville, NS BOP 1X0 Canada;Wilmar B. SchaufeliPsychology Department, Acadia University Wolfville, NS BOP 1X0 Canada;Michael P. LeiterPsychology Department, Acadia University Wolfville, NS BOP 1X0 Canada;
2001en
ABI

Аннотация

Burnout is a prolonged response to chronic emotional and interpersonal stressors on the job, and is defined by the three dimensions of exhaustion, cynicism, and inefficacy. The past 25 years of research has established the complexity of the construct, and places the individual stress experience within a larger organizational context of people's relation to their work. Recently, the work on burnout has expanded internationally and has led to new conceptual models. The focus on engagement, the positive antithesis of burnout, promises to yield new perspectives on interventions to alleviate burnout. The social focus of burnout, the solid research basis concerning the syndrome, and its specific ties to the work domain make a distinct and valuable contribution to people's health and well-being.

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