Electronic word-of-mouth in hospitality and tourism management
Stephen W. LitvinDepartment of Hospitality and Tourism Management, College of Business and Economics, College of Charleston, 66 George Street, Charleston, SC 29424, USARonald E. GoldsmithFlorida State University, USABing PanDepartment of Hospitality and Tourism Management, College of Business and Economics, College of Charleston, 66 George Street, Charleston, SC 29424, USA
2007en
ABI
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