Работы, цитирующие эту работу

Работ: 2

Работа: Return on Quality (ROQ): Making Service Quality Financially Accountable

1. Typologie des Marketing-Management

   Andreas Seifert

   КнигаCorporate Governance and ManagementPeter Lang D eBooks2003Цитирований: 0

   ABIABI:AkademIndex/openalex/2003.book.000004

2. Power perceptions and modes of complaining in higher education

   Avinandan Mukherjee, Mary Beth Pinto, Neeru Malhotra

   СтатьяCommunication in Education and HealthcareService Industries Journal2009Цитирований: 0

   ABIABI:AkademIndex/openalex/2009.article.000099