PREZIDENT XALQ QABULXONALARI FAOLIYATINING 2016–2024 YILLARDAGI RIVOJLANISH TENDENSIYALARI: TARIXIY-SIYOSIY TAHLILI

ANNOTATSIYA Mazkur tadqiqot 2016–2024-yillar davomida O‘zbekiston Respublikasi Prezident Xalq Qabulxonalari tizimining hududiy bo‘g‘inlari faoliyati tarixiy-siyosiy tahlil asosida o‘rganiladi. Tadqiqotda hududiy Qabulxonalar faoliyatining asosiy yo‘nalishlari: murojaatlarni qabul qilish va qayta ishlash, joyiga chiqib o‘rganish amaliyoti, idoralararo koordinatsiya, sayyor qabullar, profilaktik muloqot hamda tahliliy monitoring jarayonlari yoritiladi. 2017–2024-yillardagi statistik ma’lumotlar asosida hududlar bo‘yicha samaradorlik ko‘rsatkichlari, ijtimoiy adolatni tiklash, davlatga ishonchning ortishi va fuqarolik faolligining kengayishi bo‘yicha empirik dinamika tahlil qilinadi. Tahlillar shuni ko‘rsatadiki, Xalq Qabulxonalari tizimi mahalliy boshqaruvning ochiqligi va shaffofligini ta’minlab, fuqarolar va davlat o‘rtasidagi muloqotning yangi modelini shakllantirgan. Tadqiqot natijalari hududiy boshqaruv samaradorligini oshirish, resurslarni adolatli taqsimlash va siyosiy barqarorlikni mustahkamlash bo‘yicha ilmiy asoslangan xulosalar beradi. ABSTRACT This article examines the activities of the regional branches of the Presidential Public Reception Offices of the Republic of Uzbekistan during 2016–2024 through a historical and political analysis. The study explores the main operational directions of regional offices, including the processing of citizens’ petitions, on-site inspections, inter-agency coordination, mobile receptions, preventive communication, and analytical monitoring. Using statistical data from 2017–2024, the research analyzes regional performance indicators, the restoration of social justice, the increase in public trust, and the rise of civic engagement. The findings demonstrate that the Public Reception Offices have established a new model of state–citizen interaction by ensuring transparency, accountability, and openness in local governance. The study provides evidence-based conclusions for improving regional governance efficiency, ensuring equitable resource distribution, and strengthening social and political stability.

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