MODELING THE RELATIONSHIP BETWEEN FIRM IT CAPABILITY, COLLABORATION, AND PERFORMANCE
Nada R. SandersNada R. Sanders: is Professor of Operations Management and Logistics at the Raj Soin College of Business at Wright State University. She received her Ph.D. and MBA from The Ohio State University. Dr. Sanders is author of numerous articles that have appeared in journals such as Journal of Business Logistics, Decision Sciences, Sloan Management Review, Omega, Interfaces, International Journal of Production and Operations Management, and Journal of Behavioral Decision Making. She has written chapters for books and encyclopedias, and is co-author of the book Operations Management. Her research interests include supply chain management, outsourcing, business forecasting, and the role of information technology on supply chain organizationsRobert PremusRobert Premus: is Professor of Economics at Wright State University. He earned his doctorate in economics and industrial organization from Lehigh University and has authored numerous scholarly papers and reports on the economics of innovation and economic growth. His primary teaching fields are in macroeconomics, economic growth, and monetary economics. Dr. Premus has frequently served as a speaker and consultant to companies and government agencies on issues of technology, innovation, and economic growth
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Аннотация
The development and use of information technology (IT) have been thematic in recent literature. IT has been viewed as an enabler of internal and external firm collaboration, which is the foundation of supply chain management. Firm collaboration and information sharing, in turn, are expected to improve firm performance. A model of the relationship between firm IT capability, internal and external collaboration, and firm performance is proposed and tested, using empirical data. The findings show that firm IT capability directly impacts internal and external collaboration as well as firm performance. This finding has important implications for managers as they evaluate investment in information technologies.
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