Ушбу иш иқтибос қилган ишлар

3 та иш

Иш: Model of Assessing the Quality Indicators of the Service Process in Transport

1. A Conceptual Model of Service Quality and Its Implications for Future Research

   A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry

   Мақола19858 иқтибос

   ABIABI:AkademIndex/openalex/2026.other.451610

2. Delivering quality service: balancing customer perceptions and expectations

   Мақола19903 иқтибос

   ABIABI:AkademIndex/openalex/2026.other.522253

3. Servqual : a multiple-item scale for measuring customer perceptions of service quality

   A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry

   Китоб19862 иқтибос

   ABIABI:AkademIndex/openalex/2026.other.634393