Revolutionizing campus services: Bert algorithm redefines student complaint management
Hamzah SetiawanInformatics Engineering Department, Universitas Muhammadiyah Sidoarjo, Sidoarjo, IndonesiaHindarto HindartoInformatics Engineering Department, Universitas Muhammadiyah Sidoarjo, Sidoarjo, IndonesiaYulian FindawatiInformatics Engineering Department, Universitas Muhammadiyah Sidoarjo, Sidoarjo, IndonesiaErgashev Rakhmatulla KhidirovichInnovative Economy, Department of Karshi Institute of Engineering and Economics, Qarshi, UzbekistanHasan UbaidillahManagement Department, Universitas Muhammadiyah Sidoarjo, Sidoarjo, Indonesia
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