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Иш: Is quality of service along with stakeholder interdependencies imperative for the socially sustainable digital startups?

  1. When to use and how to report the results of PLS-SEM

    Joseph F. Hair, Jeffrey J. Risher, Marko Sarstedt +1

    Мақола201853 иқтибос
    ABI
  2. A primer on partial least squares structural equation modeling (PLS-SEM)

    Adrián Leguina

    Мақола201524 иқтибос
    ABI
  3. Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R

    Joseph F. Hair, G. Tomas M. Hult, Christian M. Ringle +3

    Китоб202116 иқтибос
    ABI
  4. Understanding Customer Experience Throughout the Customer Journey

    Katherine N. Lemon, Peter C. Verhoef

    Мақола20167 иқтибос
    ABI
  5. Business models and dynamic capabilities

    David J. Teece

    Мақола20175 иқтибос
    ABI
  6. E-S-QUAL

    A. Parasuraman, Valarie A. Zeithaml, Arvind Malhotra

    Мақола20043 иқтибос
    ABI
  7. Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge

    Valarie A. Zeithaml, A. Parasuraman, Arvind Malhotra

    Шарҳ мақола20023 иқтибос
    ABI
  8. Refinement and reassessment of the SERVQUAL scale.

    A. Parasuraman, Leonard L. Berry, Valarie A. Zeithaml

    Мақола19912 иқтибос
    ABI
  9. Customer satisfaction, customer retention, and market share

    Roland T. Rust, Anthony J. Zahorik

    Мақола19932 иқтибос
    ABI