Quality improvement strategies for online teaching in post-pandemic education

The COVID-19 pandemic had adverse impact on all human activities and led to lockdowns throughout the world. The education sector has been one of the worst-affected sectors in both India and the rest of the world. The pandemic accelerated the shift from traditional classroom-based instruction to virtual learning, exposing several challenges such as reduced student engagement, lower attendance rates, inconsistent academic performance, and difficulties in maintaining quality standards. SS is a quality control process adopted to reduce defects. The present paper illustrates the use of (SS) in improving the performance of students in an online teaching mode in an autonomous institution in Telangana state. This study uses (SS) DMAIC methodology to systematically address online learning challenges. Regression analysis shows that 70.20 % of academic success depends on attendance, and also that student academic performance increased from 58.33 % to 81.43 %. Tools like cause-and-effect diagrams and FMEA identify key issues, including technical barriers, lack of interaction, and low motivation. This research offers practical solutions for improving online education by ensuring better student engagement, quality control, and alignment with industrial expectations.

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