Hotel AI service: Are employees still needed?
IpKin Anthony WongFaculty of Business Administration, University of Macau, Avenida da Universidade, Taipa, Macau, ChinaTingting ZhangSchool of Tourism Management, Sun Yat-Sen University, Tang Jia Wang, Xiangzhou, Zhuhai, ChinaZhiwei LinKey Laboratory of Sustainable Tourism Smart Assessment Technology, Ministry of Culture and Tourism of China, ChinaPeng QingSchool of Tourism Management, Sun Yat-Sen University, Tang Jia Wang, Xiangzhou, Zhuhai, China
2023en
ABI
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