Tirthankar Nag

1 ta ish

International Management Institute Kolkata Kolkata India

1. Does e‐service quality of online grievance redress portals lead to satisfaction? An outlook from the perspectives of <scp>I</scp>ndian youth

   Anil Kumar, Amit Anand Tiwari, Rohit Kumar Singh +1

   MaqolaE-Government and Public ServicesJournal of Public Affairs20220 iqtibos

   ABIABI:AkademIndex/openalex/2022.article.001391