Reliability-Centered Maintenance Strategies in Mechanical Systems: An Operational Management Perspective

Purpose: This study aims to examine the influence of reliability centered maintenance (RCM) challenges on operational performance and overall equipment efficiency within mechanical systems, while also exploring the mediating role of maintenance system availability and effectiveness and the moderating role of top management support. The research provides a comprehensive understanding of how technical and managerial factors jointly shape maintenance outcomes in industrial environments. Method: A quantitative research design was employed, and data were collected from 225 mechanical and maintenance professionals working in industrial organizations. Established measurement scales from prior studies were used, and statistical analyses were conducted using SPSS to assess descriptive statistics, reliability, correlations, and structural relationships. Findings: Results reveal that RCM challenges significantly reduce both operational performance and overall equipment efficiency. The availability and effectiveness of the mechanical maintenance system were found to mediate these relationships, demonstrating their critical role in translating maintenance challenges into performance outcomes. Additionally, top management support significantly moderated the effects of the maintenance system on both operational and equipment efficiency. Originality/Implications: This study contributes to maintenance and operations management literature by integrating technical challenges, maintenance capability, and managerial support within a single empirical framework. The findings offer practical guidance for organizations seeking to enhance mechanical reliability and operational excellence through improved maintenance strategies and stronger leadership commitment.

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