Service quality in public healthcare: an exploratory and confirmatory study with importance–performance analysis in a growing economy
Nimra IdreesFatima Jinnah Women University, The MallAsma QamarFatima Jinnah Women University, The MallFarooq AhmedFatima Jinnah Women University, The MallMuhammad Nawaz QaiserFaisal EjazDepartment of Economics, Universiti Tunku Abdul Rahman, Kampar, MalaysiaBelal Mahmoud AlWadiDepartment of Basic Sciences (Humanities and Scientific), Al-Zaytoonah University of Jordan, Amman, JordanMd Billal HossainWIUT Business School, Westminster International University in Tashkent (WIUT), Tashkent, Uzbekistan
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