Industry Case Studies on Building and Governing Trustworthy AI Platforms
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Annotatsiya
As artificial intelligence systems proliferate across critical industry sectors, the imperative to build platforms that are simultaneously capable and trustworthy has grown urgent. This chapter examines five cross-sector case studies—spanning financial services, healthcare, manufacturing, public administration, and retail—to surface the governance architectures, transparency mechanisms, and accountability structures that distinguish trustworthy AI deployments from opaque, high-risk alternatives. Drawing on responsible AI governance frameworks, the Digital Trust Ecosystem Framework (DTEF), NIST AI RMF, and the EU AI Act, the chapter synthesises recurring patterns: layered data governance, explainability-by-design, fairness auditing pipelines, and human oversight protocols.
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