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Banking Reimagined: Unveiling the Impact of Disruptive Technologies on Financial Services

Chandani SharmaDepartment of CSE, MMICTBM (MCA), Maharishi Markandeshwar (Deemed to be University), Ambala, Haryana, IndiaDanish AtherDepartment of Artificial Intelligence, Tashkent University of Information Technologies, Tashkent, Uzbekistan
2026

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Innovative solutions in banking and financial services are being developed with the help of new technologies and have transformed the industry by increasing efficiency and customer experience. The industry is also impacted by some disruptive technologies like Artificial Intelligence (AI) and Machine Learning (ML), Blockchain Technology, Fintech Innovations, Digital Banking, Cryptocurrency, Open Banking, Cyber Security, RegTech (Regulatory Technology), Internet of Things (IoT), Cloud Computing, 5G Technology, Augmented Reality (AR) and Virtual Reality (VR), Biometrics, Virtual Events anduras.Webinars etc. Such technologies are radically transforming how financial services, and more specifically banking, are provided. They can be applied to ensure better efficiency, security, and better customer experiences.. This paper explores the paradigm of these technologies in the context of the need for financial services, their improvements, and the enhancement of banking operations. We will be exploring AI-facilitated collaboration and reward-driven investment, decisionmaking, secure warehousing, and blockchain, as well as the challenges of blockchain.

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