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Peculiarities of online banking in the framework of ensuring sustainable development of the economy

Farkhod MukhamedovTashkent Financial Institute, Amira Timura Avenue, 60 A, Tashkent, UzbekistanМ. С. МарамыгинUral State University of Economics, 8 Marta Str., 62, 620144 Ekaterinburg, RussiaNatalya MokeevaUral State University of Economics, 8 Marta Str., 62, 620144 Ekaterinburg, RussiaValeria RodichevaUral State University of Economics, 8 Marta Str., 62, 620144 Ekaterinburg, Russia
E3S Web of Conferencesjournal2020en
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The development of online banking in the economies of many countries, including Russia, is a fairly young direction and now continues its active growth, and the formation of banking ecosystems is at the stage of origin and initial formation into an independent unit. However, many banks treat remote customer service not as a possible way of development, but as a forced measure. Implementation of new technologies in the banking sector is a little slower than in other segments of the industry. This is primarily due to the very conservative views of the top managers of the bank, as well as of many consumers of banking services. When investigating possible problems and prospects of development of online banks, it is possible to form a pool of new opportunities for growth of the banking system and development of the product line of individual banks.

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