IMPORTANCE OF GRATITUDE EXPRESSIONS ON SOCIAL MEDIA AND BUSINESS COMMUNICATION

<em>The present article investigates the variety forms of gratitude expressions utilized in main types of social networks that are considered as powerful communication channels. This paper also discusses gratitude strategies in Business Communication which are often neglected by employees.Gratitude has an impact on more than just internal interactions between coworkers and management. They can also build the trust between partners or investors, as well as the relationship between the business and its customers.</em>

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