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Examining the Dynamic Capabilities of Uzbekistan SMEs in the Context of Digital Transformation

Teck Choon TeoNew Uzbekistan University, UzbekistanRee Chan HoTaylor's University, Malaysia
ABI

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This research aims to identify the detecting, capturing, and redesigning practices of dynamic capacities that encourage digital change in small and medium-sized firms (SMEs) in Uzbekistan. A qualitative methodology is employed. Interviews are conducted with executives from SMEs undergoing digital revolutions. Six practices notably crucial for digital transformation have been corroborated. The activities encompass cross-sectoral digital monitoring, internal digital infrastructure detection, digitization strategy formulation, establishing business limitations, deconstructing digital change into defined tasks, and creating an integrated digital infrastructure for the business. The paper offers guidance to managers on how to effectively handle digital transformation. The research employs an innovative framework to examine digital transformation and fills a gap in the existing literature by utilizing dynamic capabilities to comprehend the technological shift.

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