Technical Performance Assessment in an International Tele-Intensive Care Unit Network
Annotatsiya
Background: There is a plethora of technologies used in the rapidly expanding field of telemedicine, with tele-intensive care units (TICUs) being a specialty with rather distinct needs and challenges. Technology is a crucial aspect of TICU collaboration to ensure high-quality telemedicine consultations in clinical routines. Methods: We conducted a feedback survey to assess the technical performance within our international TICU network. The survey, addressing medical staff that regularly participates in telemedicine rounds, was designed to specifically assess the technical performance of a TICU system. In detail, usability, perception of audio–visual quality, and user acceptance were evaluated. Results: The results show a positive evaluation by the vast majority of participants, with only minor differences between countries. Potential for improvement was identified in multiple domains closely linked to contextual factors. Discussion: The perception of telemedicine technology performance was promising and will guide further research to enhance technological acceptance and optimize TICU networks for widespread use.