Pragmalinguistic Strategies In Business Email Correspondence And Meeting Discourse: Politeness Conventions, Turn-Taking, And Conversational Implicature

This article analyzes the pragmalinguistic strategies deployed in two central genres of professional English communication: business email correspondence and business meeting interaction. Drawing on Brown and Levinson’s politeness theory, the turn-taking model of Sacks, Schegloff, and Jefferson, and Grice’s Cooperative Principle, the study examines how professional communicators manage face, allocate conversational turns, and exploit conversational implicature to accomplish institutional and interpersonal goals. The analysis demonstrates that indirect request strategies, modal hedging, and cooperative discourse markers are characteristic features of both genres, and that their deployment is shaped by cross-cultural norms that constitute a key dimension of professional communicative competence in international business contexts.

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