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THE KEY TO SUCCESS IN INNOVATION PART II: THE ART OF CHOOSING GOOD SPOKESPERSONS

Madeleine AkrichCentre de Sociologie de l'Innovation, 60 Boulevard Saint-Michel, Ecole des Mines de Paris, 75272 Paris cedex 06, FranceMichel CallonCentre de Sociologie de l'Innovation, 60 Boulevard Saint-Michel, Ecole des Mines de Paris, 75272 Paris cedex 06, FranceBruno LatourCentre de Sociologie de l'Innovation, 60 Boulevard Saint-Michel, Ecole des Mines de Paris, 75272 Paris cedex 06, FranceAdrian MonaghanSchool of Business and Management, Brunel University, Uxbridge, Middlesex,UB8 3PH, UK
2002en
ABI

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"Solve the technical problems first", we often hear, "then we'll deal with the market". The real history of innovations does not generally follow this simple schema; it is made of adaptations, series of trial and error and countless negotiations between numerous social actors. A genuine combat from which conquerors who know how to choose good representatives emerge.

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