Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Kaung-Hwa ChenDepartment of Tourism Management, National Kaohsiung University of Applied Sciences, No. 415, Chien Kung Road, Kaohsiung 807, TaiwanHsiou-Hsiang LiuDepartment of Tourism Management, National Kaohsiung University of Applied Sciences, No. 415, Chien Kung Road, Kaohsiung 807, TaiwanFeng-Hsiang ChangDepartment of Leisure, Recreation and Tourism Management, Tzu Hui Institute of Technology, No. 367, Sanmin Road, Nanjhou Hsian, Pingtung 926, Taiwan
2013en
ABI
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