Ushbu ishga iqtibos qilgan ishlar

2 ta ish

Ish: Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach

1. Does e‐service quality of online grievance redress portals lead to satisfaction? An outlook from the perspectives of <scp>I</scp>ndian youth

   Anil Kumar, Amit Anand Tiwari, Rohit Kumar Singh +1

   MaqolaE-Government and Public ServicesJournal of Public Affairs20220 iqtibos

   ABIABI:AkademIndex/openalex/2022.article.001391

2. Corporate social Responsibility's impact on passenger loyalty and satisfaction in the Chinese airport industry: The moderating role of green HRM

   Chenxing Wang, Taiming Zhang, Rongzhi Tian +4

   MaqolaEnvironmental Sustainability in BusinessHeliyon20230 iqtibos

   ABIABI:AkademIndex/openalex/2023.article.000555