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Employee perceptions of HR practices: A critical review and future directions

Ying WangSchool of Economics and Management, Tongji University, Shanghai, China;Sunghoon KimThe University of Sydney Business School, Sydney, Australia;Alannah E. RaffertyDepartment of Employment Relations and Human Resources, Griffith Business School, Griffith University, Brisbane, Queensland, Australia;Karin SandersSchool of Management, UNSW Business School, University of New South Wales, Sydney, Australia
2019en
ABI

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Scholars are directing more attention to employee perceptions of human resources (HR) practices and have explored issues such as whether and how employees’ idiosyncratic or collective perceptions of HR practices shape employee outcomes. To further this area of research, we seek to determine what authors mean when they refer to “employee perceptions of HR practices”. We review 105 articles from leading human resource management journals and find that employee perceptions of HR practices is not a monolithic concept. Rather, following previous scholars, we identify three distinct components of employee perceptions of HR practices: the ‘what’, ‘how’, and ‘why’. We critically summarize extant literature on these three components of employee HR perception and propose future research directions, including enriching the theoretical foundations of HR communication, embracing cross-national contexts, and enhancing practical relevance.

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