CUSTOMER DATA PROTECTION AND PRIVACY IN INSURANCE COMPANIES

The protection of customer data and privacy is a critical issue in the insurance industry due to the sensitive personal, financial, and health information handled by insurers. Effective data protection mechanisms enhance trust, comply with regulatory requirements, and mitigate legal and reputational risks. This study examines customer data protection practices in insurance companies in Uzbekistan, analyzes the regulatory framework, and evaluates technological and organizational strategies for ensuring privacy. Using case studies, legislative review, and international comparisons, the research highlights key practices such as data encryption, secure storage, access control, privacy policies, and employee training. Findings indicate that while some companies have implemented advanced privacy measures, challenges such as inconsistent regulatory compliance, limited IT security awareness, and inadequate monitoring persist. The study concludes that a comprehensive approach combining technical, organizational, and legal measures is essential for safeguarding customer information in the insurance sector.

Hali tarjima qilinmagan