Works cited by this work

46 works

Work: Building Trust in eCommerce

The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.
Reuben M. Baron, David A. Kenny
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ABI
Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis
Xinshu Zhao, John Lynch, Qimei Chen
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Trust and TAM in Online Shopping: An Integrated Model1
David Gefen, Elena Karahanna, Straub
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Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model
Paul A. Pavlou
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ABI
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
D. Harrison McKnight, Vivek Choudhury, Charles J. Kacmar
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Exploring Human Images in Website Design: A Multi-Method Approach1
Cyr, Milena Head, Hector Larios +1
Article20094 citations
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Antecedents and consequences of trust in online product recommendations
Kuo‐Lun Hsiao, Judy Chuan‐Chuan Lin, Xiang‐Ying Wang +2
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Can the Media Richness of a Privacy Disclosure Enhance Outcome? A Multifaceted View of Trust in Rich Media Environments
Muhammad Aljukhadar, Sylvain Sénécal, Denis Ouellette
Article20103 citations
ABI
Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1
Pavlou, Mendel Fygenson
Article20063 citations
ABI
Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping
Khaled Hassanein, Milena Head
Article20073 citations
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How online reviews affect purchase intention: a new model based on the stimulus-organism-response (S-O-R) framework
Linlin Zhu, Li He, Feng‐Kwei Wang +2
Article20203 citations
ABI
The mechanics of trust: A framework for research and design
Jens Riegelsberger, M. Angela Sasse, John D. McCarthy
Article20052 citations
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The Human Face of E-Business
Khalid Al-Diri, Dave Hobbs, Rami Qahwaji
Article20082 citations
ABI
WebQual: An Instrument for Consumer Evaluation of Web Sites
Eleanor T. Loiacono, Richard T. Watson, Dale L. Goodhue
Article20072 citations
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Reflections on the dimensions of trust and trustworthiness among online consumers
David Gefen
Article20022 citations
ABI
The Impact Mechanism of Consumer-generated Comments of Shopping Sites on Consumer Trust
Hui Chen
Article20112 citations
ABI
A dual‐sequence framework for B2C relationship formation: Moderating effects of employee communication style in online group chat
Pratibha A. Dabholkar, Willemijn van Dolen, Ko de Ruyter
Article20092 citations
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Explaining and predicting the impact of branding alliances and web site quality on initial consumer trust of E-commerce web sites
Bryan Beckman, Aaron Read, Paul Benjamin Lowry +2
Article20082 citations
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The Impact Mechanism of Consumer-generated Comments of Shopping Sites on Consumer Trust
Hui Chen
Article20112 citations
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Consumer trust in an Internet store
Sirkka L. Järvenpää, Noam Tractinsky, Michael R. Vitale
Article20002 citations
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Shifting Factors and the Ineffectiveness of Third Party Assurance Seals: A Two-Stage Model of Initial Trust in a Web Business
D. Harrison McKnight, Charles J. Kacmar, Vivek Choudhury
Article20042 citations
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Consumer trust in the online retail context: Exploring the antecedents and consequences
Jun Chen, Sally Dibb
Article20102 citations
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An experimental evaluation of the effects of internal and external e-Assurance on initial trust formation in B2C e-commerce
Tammy Bahmanziari, Marcus D. Odom, Joseph C. Ugrin
Article20082 citations
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Consumers’ Decision-Making Process on Social Commerce Platforms: Online Trust, Perceived Risk, and Purchase Intentions
George Lăzăroiu, Octav Neguriţă, Iulia Grecu +2
Review article20202 citations
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Past purchase and intention to purchase in e‐commerce
Jacob Weisberg, Dov Te’eni, Limor Arman
Article20112 citations
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