ICT practices and organisational performance in public food supply chain: the mediating role of supplier relationship and logistics integration
Abstract
The purpose of the study is to examine the role of ICT practices in organisation performance along with mediating role of suppliers and logistics integration. The theoretical framework was proposed depicting ICT practices, supplier relationship and logistics integration and tests the relationships between these practices and organisational performance. The respondents were chosen as officers and executives of the Food Corporation of India with the help of snowball sampling technique. Total usable sample was 252. The proposed framework and hypotheses were tested using PLS-SEM. The analysis of the study shows that ICT practices, supplier relationship, and logistics integration have a significant and positive impact on the performance of the organisation. Furthermore, the study found that supplier relationship, and logistics integration partially mediates the relationship between ICT practices and organisational performance. In the end managerial implications, limitations and future research directions were provided.