Examining the role of human resources management with the company’s performance based on the mediating role of employee cooperation
Abstract
Today, in the global economy, human resources have replaced financial and physical capital as the most important capital, and the business environment based on human resource management (HRM) requires an approach that includes new intangible organizational assets such as human resource innovations, relationships with employees and customers. In an economy based on HRM, the role of intellectual capital in creating value for organizations is greater than the role played by physical capital; therefore, organizations need to identify and systematize their human and intellectual capital to gain a sustainable competitive advantage; therefore, the present study was conducted with the aim of investigating the relationship between HRM and financial performance based on the mediating role of employee loyalty in 2024. The present work is an applied study from the perspective of the purpose and a descriptive correlational study from the perspective of the data collection method. The statistical population of the present study was considered to be 345 employees of financial companies in Uzbekistan, the sampling method was group-based and the sample size was determined to be 125 through the Cochran formula. In order to collect desired data and measure the research variables, a standard questionnaire was used. The LISREL 8.8 software was used to analyze the data. The results of path analysis showed that HRM dimensions have a significant relationship with financial performance and employee relations. In other words, it was found that the use of strategic HRM practices and principles improves the performance of companies. Further, the results confirm that companies with pursue strategic HRM activities perform better than ones traditional. There is a strong relationship between human capital and company performance, which can be a key path in developing of companies.