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Transforming Retail

Dinesh NilkantFaculty of Management Studies, CMS Business School, Jain University, IndiaHemanth Kumar SFaculty of Management Studies, CMS Business School, Jain University, IndiaPrabha KiranWestminster Business School, Westminster International University in Tashkent, UzbekistanS. GhosalFaculty of Management Studies, CMS Business School, Jain University, India
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Abstract

The evolving consumer landscape reflects a profound shift toward sustainability, driven by heightened environmental awareness, changing values, and the influence of consumer psychology. This chapter explores how sustainability has emerged as a critical factor in retail, influencing consumer shopping habits, brand strategies, and industry standards. Through an analysis of current trends such as the rise of conscious consumerism, the circular economy, and the role of technology the chapter reveals the impact of ethical consumption on the fashion and retail sectors. Case studies highlight successful brand strategies and consumer responses to sustainability initiatives. Additionally, the chapter examines future trends in sustainable shopping, including regulatory impacts, the rise of startups in sustainable innovation, and the collaborative role of consumers and brands in shaping a responsible retail ecosystem. The chapter concludes by offering strategic recommendations for businesses to align with sustainable values and foster a deeper consumer-retailer relationship.

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