Works citing this work

2 works

Work: Voice assistants in hospitality: using artificial intelligence for customer service

1. Big Data and Artificial Intelligence In Tourism: Enhancing Customer Experience And Market Insights

   Hanan Hussein Mustafa, Montader M. Hasan, Isroilov Sardorbek Solijon Ugli +2

   ArticleDigital Marketing and Social Media20250 citations

   ABIABI:AkademIndex/openalex/2025.article.002822

2. Has AI Revolutionised Customer Experience in the Tourism and Hospitality Industry? A Review of the Future Research Agenda

   Richmond Sakyi, Frederick Pobee, Abdul Bashiru Jibril

   ChapterAI in Service Interactions20260 citations

   ABIABI:AkademIndex/openalex/2026.chapter.000150