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Customer Service Quality and Loyalty

Работ: 66

  1. The impact of omnichannel integration towards customer interest in alternatives: retailer uncertainty and web rooming in retailing

    Abida Ellahi, Qurat Ul Ain, Hafiz Mudassir Rehman +3

    СтатьяConsumer Retail Behavior StudiesCogent Business & Management2024Цитирований: 0
    ABI

  2. The Effects of Service Quality on Tourist Loyalty Towards Malaysian Budget Hotels

    Samshul Amry Abdul Latif, Sharifah Nabiha Syed Nasir, Umidjon Matyakubov +1

    СтатьяCustomer Service Quality and LoyaltyBIO Web of Conferences2024Цитирований: 0
    ABI

  3. Cultural values and voice as determinants of customers' marketing research cooperation: A fuzzy set perspective

    Christian Nedu Osakwe, Oluwatobi A. Ogunmokun, Ogechi Adeola +1

    СтатьяConsumer Behavior in Brand Consumption and IdentificationInternational Journal of Consumer Studies2024Цитирований: 0
    ABI

  4. Feeding the Campus Craze: Unpacking the Influencers on University Students’ Fast-Food Delivery Choices——An In-Depth Qualitative Exploration

    Daniel Edem Adzovie, Abdul Bashiru Jibril, Rita Holm Adzovie

    СтатьяConsumer Behavior in Brand Consumption and IdentificationJournal of Intelligent Communication2024Цитирований: 0
    ABI

  5. RETRACTED: Empirical nexus of corporate social responsibility, service quality, corporate reputation and brand preference: evidence from Iranian healthcare industry

    Davood Ghorbanzadeh, Teddy Chandra, Samariddin Elmirzaev +3

    СтатьяCorporate Identity and ReputationJournal of Health Organization and Management2024Цитирований: 0
    ABI

  6. Services Marketing: An Innovative Approach

    Mukhtasar Mansurdjanovna Ziyaeva

    СтатьяCustomer Service Quality and LoyaltyInternational Journal of Multicultural and Multireligious Understanding2024Цитирований: 0
    ABI

  7. Household Service Quality: Insights from Quality Management Systems and Cluster Organization Models

    Yerejepova Bibisara Abibullaevna

    СтатьяCustomer Service Quality and LoyaltyIndonesian Journal of Law and Economics Review2024Цитирований: 0
    ABI

  8. Factors that Influence Students’ Perception towards Customer Satisfaction on Delivery Service

    Nurul Izyan Mat Daud, Nik Madeeha Nik Mohd Munir, Noor Raihani Zainol +5

    СтатьяCustomer Service Quality and LoyaltySemarak International Journal of Entrepreneurship, Economics and Business Development2024Цитирований: 0
    ABI

  9. Factors that Influence Students’ Perception towards Customer Satisfaction on Delivery Service

    Nurul Izyan Mat Daud, Nik Madeeha Nik Mohd Munir, Noor Raihani Zainol +5

    СтатьяCustomer Service Quality and LoyaltySemarak International Journal of Entrepreneurship, Economics and Business Development2024Цитирований: 0
    ABI

  10. Structural Equation Modelling in Real Time Decision Making for Mountain Tourism Using Remote Sensing

    G‘olib Mavlanov

    СтатьяTechnology Adoption and User Behaviour2024Цитирований: 0
    ABI

  11. Customer Centricity Orientation in Artificial Intelligence of Things (AIoT)

    Ree Chan Ho, Meiyi Li, Minh Tung Tran +3

    ГлаваConsumer Retail Behavior StudiesAdvances in marketing, customer relationship management, and e-services book series2024Цитирований: 0
    ABI

  12. “Their posts attracted me!”: unveiling the effect of social media influencers’ attributes on relationship quality and purchase intention

    Wang Bo, Tat‐Huei Cham, Ian Phau

    СтатьяTechnology Adoption and User BehaviourJournal of Research in Interactive Marketing2025Цитирований: 0
    ABI

  13. The Effect of Service Quality on User Satisfaction with Perceived Usefulness as an Intervening Variable

    Maryani Maryani, Nurul Qomariah, Ni Nyoman Putu Martini +1

    СтатьяCustomer Service Quality and LoyaltyIlomata International Journal of Management2025Цитирований: 0
    ABI

  14. Lost in the Stream: Unravelling the Triggers of Impulsive Buying on Live Shopping Platforms

    Prio Utomo, Arta Moro Sundjaja, Sanjar Mirzaliev +1

    СтатьяDigital Marketing and Social MediaJournal of Creative Communications2025Цитирований: 0
    ABI

  15. ENHANCING BANK SERVICE POPULARITY THROUGH DIGITAL INNOVATION: STRATEGIES FOR CUSTOMER-CENTRIC TECHNOLOGY INTEGRATION

    Ruzieva Olima Shukhratovna

    СтатьяTechnology Adoption and User BehaviourInnovation Science and Technology2025Цитирований: 0
    ABI

  16. Assessment of service efficiency using public service models

    Vakhid Zakirov

    СтатьяCustomer Service Quality and LoyaltyBIS Energy and Engineering2025Цитирований: 0
    ABI

  17. The Moderating Role of Gender: Collaboration of Brand Image, Service Quality, and Brand Trust in Increasing Student Loyalty Through Satisfaction

    Universitas Muhammadiyah Jember, Indonesia, Yusuf Abdillah, Nurul Qomariah +2

    СтатьяConsumer Behavior and Marketing InfluenceJurnal Aplikasi Manajemen2025Цитирований: 0
    ABI

  18. Tea Franchises in Indonesia: Between Culture, Business and Innovation

    Pendik Dwi Prasetiyo, Afni Tri Rahayu, Sudarmiatin Sudarmiatin +2

    СтатьяFranchising Strategies and PerformanceGreen Inflation2025Цитирований: 0
    ABI

  19. The Role of Inspiring Value Process: Costumer Participation and Marketing Performance

    Roymon Panjaitan, Febrianur Ibnu Fitroh Sukono Putra, Elia Resha Fatmawati +1

    СтатьяService and Product InnovationIJBE (Integrated Journal of Business and Economics)2025Цитирований: 0
    ABI

  20. Decoding E-WOM’s role in financial purchase: insights on information, facilitation and argument quality

    Muddasar Ghani Khwaja, Alhamzah F. Abbas, Syed Muhammad Taqi Zaidi +1

    СтатьяDigital Marketing and Social MediaJournal of Contemporary Marketing Science2025Цитирований: 0
    ABI

  21. Enhancing Marketing Performance: Leveraging Selling Orientation and Competitive Network Design for Optimizing Insurance Sales in the Halal Industry

    Roymon Panjaitan, Febrianur Ibnu Fitroh Sukono Putra, Elia Resha Fatmawati +2

    СтатьяHalal products and consumer behaviorJournal of Digital Marketing and Halal Industry2025Цитирований: 0
    ABI

  22. The effect of excellent service, diversity of banking products and physical environment on customer loyalty through customer satisfaction

    Syafwandi, Johan Budiman, Shirin Zafar Kizi Tursunkhodjaeva +3

    СтатьяCustomer Service Quality and LoyaltyEconomic Annals-ХХI2025Цитирований: 0
    ABI

  23. Data-Driven Customer Behavior Analytics for Small Business Market Competitiveness

    Gulsara Ostonakulova, Saida Mamajonova, Zaripa Akbarova +4

    СтатьяCustomer churn and segmentation2025Цитирований: 0
    ABI

  24. Cross-industry alliance marketing: Banks' collaboration with e-commerce platforms to create value for customers

    Akbar Makhamadzhanov, Nodir Khasanov

    СтатьяCustomer Service Quality and Loyalty2025Цитирований: 0
    ABI

  25. Omnichannel Integration Effectiveness Through IoT Data Sharing in Retail Marketing Strategies

    Bakhtiyor Safarov, Nafosat Sharopova, Khurshida Tukhtaeva

    СтатьяConsumer Retail Behavior Studies2025Цитирований: 0
    ABI